Return & Refund Policy

For food-safety reasons, we cannot accept returns of opened or used ghee. Sealed, unopened jars can be returned within 7 days of delivery if you are not satisfied, subject to inspection.

If your order arrives damaged, leaking, or you received the wrong item, please contact us within 48 hours of delivery with your order number and clear photos. We will arrange a free replacement or a full refund.

Orders can be cancelled any time before they are dispatched. Once an order has shipped, it can no longer be cancelled, but the damaged/incorrect policy above still applies.

Approved refunds are processed back to your original Razorpay payment method within 5–7 business days. You will receive a confirmation once the refund is initiated.